Privacy Policy & Protection of Personal Information Act (POPIA)
This Privacy Policy describes how www.sudafricaexplicita.co.za collects, uses, discloses, and safeguards your personal information in compliance with the Protection of Personal Information Act, 2013 (POPIA) and other applicable data protection laws.
Information We Collect
We collect personal information that you voluntarily provide to us, including but not limited to:
- Identity data: name, date of birth, username
- Contact data: email address, billing address, telephone number
- Financial data: payment card details, transaction history
- Technical data: IP address, browser type, device identifiers, cookies
- Usage data: pages visited, videos watched, preferences
Purpose of Processing (POPIA Compliance)
Your personal information is processed for the following purposes, in accordance with POPIA's conditions for lawful processing:
- To provide and maintain our services
- To process transactions and manage subscriptions
- To verify age and identity (18+ compliance)
- To communicate with you about your account and our services
- To improve our website and user experience
- To comply with legal obligations, including 18 U.S.C. ยง 2257 record-keeping requirements
- To detect, prevent, and address fraud and abuse
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. You may request deletion of your account data by contacting us, subject to legal retention obligations.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Your Rights (POPIA)
In terms of POPIA, you have the right to:
- Access your personal information held by us
- Request correction of inaccurate personal information
- Object to processing of your personal information
- Request deletion of your personal information (subject to legal constraints)
- Withdraw consent where processing is based on consent
Third-Party Sharing
We do not sell your personal information. We may share data with trusted service providers who are bound by confidentiality agreements.
Contact
For any privacy-related inquiries or to exercise your POPIA rights, please contact:
- Email: info@sudafricaexplicita.co.za
- Data Protection Officer: info@sudafricaexplicita.co.za
Last updated: 2025-07-29